A+ RatedUpdated January 2026

Progressive Insurance Review

Progressive is known for innovative tools like Snapshot and Name Your Price, helping drivers find affordable coverage tailored to their needs.

Our Rating
3.8
1937
Founded
50
States Served
13.8%
Market Share
A+
AM Best Rating

Overview

Progressive Corporation was founded in 1937 and has grown to become the third-largest auto insurer in the US. Known for their innovative approach, Progressive was the first major insurer to offer online quotes and introduced usage-based insurance with their Snapshot program. Their 'Flo' character and comparison tools have made them a household name.

Pros

  • Name Your Price tool helps find coverage within budget
  • Snapshot usage-based insurance can lower rates significantly
  • Strong online tools and comparison features
  • Offers coverage for high-risk drivers when others won't
  • Competitive rates for young drivers

Cons

  • Customer satisfaction scores lower than some competitors
  • Rates can increase significantly after claims
  • Limited local agent presence in some areas
  • Home insurance through partners, not directly written

Average Rates

Average Auto Premium
$1,562/year
$130/month
Average Home Premium
$1,723/year
$144/month

* Rates are national averages and vary by location, driver profile, and coverage level

Ratings & Scores

Customer Satisfaction
3.8
Claims Handling
3.9

Available Discounts

Multi-policySnapshot safe drivingPaid in fullOnline quoteContinuous coverageHomeownerMulti-vehicleGood student

Frequently Asked Questions

What is Progressive Snapshot and how does it work?

Snapshot is Progressive's usage-based insurance program that monitors your driving habits through a mobile app or plug-in device. Safe driving behaviors like smooth braking and avoiding late-night driving can earn discounts of up to 30%.

Is Progressive good for high-risk drivers?

Yes, Progressive is known for offering coverage to higher-risk drivers when other companies may decline. While rates may be higher for risky profiles, Progressive provides options when others won't.

What is Progressive's Name Your Price tool?

Name Your Price lets you enter your budget and Progressive shows you coverage options that fit. It's a helpful tool for finding the right balance between coverage and affordability.

Does Progressive offer bundling discounts?

Yes, Progressive offers multi-policy discounts when you bundle auto with home, renters, or other policies. Home insurance is provided through partner companies but qualifies for the bundle discount.

How does Progressive's claims process work?

Progressive offers 24/7 claims filing through their app, website, or phone. They're known for fast claims processing and offer a network of repair shops for convenient vehicle repairs.

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