A+ RatedUpdated January 2026

Erie Insurance Review

Erie Insurance consistently ranks among the highest in customer satisfaction with competitive rates and a unique rate lock guarantee.

Our Rating
4.5
1925
Founded
12
States Served
1.8%
Market Share
A+
AM Best Rating

Overview

Erie Insurance was founded in 1925 and operates in 12 states plus Washington DC, primarily in the Mid-Atlantic and Midwest. Despite their regional focus, they consistently rank among the highest in customer satisfaction surveys. Their rate lock guarantee and strong claims service set them apart.

Pros

  • Excellent customer satisfaction ratings
  • Rate lock guarantee prevents increases
  • Strong in Mid-Atlantic and Midwest
  • Competitive pricing
  • Comprehensive coverage options

Cons

  • Limited to 12 states and DC
  • Must work with local agent
  • Less modern digital experience
  • No national presence

Average Rates

Average Auto Premium
$1,456/year
$121/month
Average Home Premium
$1,534/year
$128/month

* Rates are national averages and vary by location, driver profile, and coverage level

Ratings & Scores

Customer Satisfaction
4.5
Claims Handling
4.4

Available Discounts

Multi-policySafe driverGood studentMulti-vehicleYourTurn (telematics)HomeownerPrior insurancePaid in full

Frequently Asked Questions

What is Erie's rate lock guarantee?

Erie's rate lock means your rate won't increase as long as you don't add vehicles, drivers, or file claims. This provides stability and predictability in your insurance costs.

Where is Erie Insurance available?

Erie operates in 12 states (Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin) plus Washington DC.

Why does Erie rank so high in customer satisfaction?

Erie focuses on local agent relationships, competitive pricing, and claims service. Their rate lock guarantee and comprehensive coverage options help maintain high satisfaction scores.

Does Erie offer telematics?

Yes, Erie offers YourTurn, a usage-based insurance program for drivers under 25. It tracks driving behavior and can provide discounts for safe driving.

Is Erie Insurance a good choice?

If you live in Erie's service area, they're often an excellent choice. They offer competitive rates, high customer satisfaction, and unique benefits like rate lock that many larger carriers don't offer.

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